Health Club Membership System
The following case is about a health club membership system. When members join the health club, they pay a fee for a certain length of time. Most memberships are for 1 year, but membership as short as 2 months are available. Throughout the year, the health club offers a variety of discounts on their regular membership prices (e.g. two memberships for the price of one for Valentine’s Day). It is common for members to pay different amounts for the same length of membership. The club wants to mail out reminder letters to members asking them to renew their memberships 1 month before their memberships expire. Some members have become angry when asked to renew at a much higher rate than their original membership contract, so the club wants to track price paid so that manager can override the regular prices with special prices when members are asked to renew. The system must track these new prices so that renewals can be processed accurately. One of the problems in the health club industry is the high turnover rate of members. While some members remain active for many years, about half of the members do not renew their memberships. This is a major problem because the health club spends a lot in advertising to attract each new member. The manager wants the system to track each time a member comes into the club. The system will then identify the heavy users to generate a report so the manager can ask them to renew their membership early, perhaps offering them a reduced rate for early renewal. Likewise, the system should identify the members who have not visited the club in more than a month, so the manager can call them and attempt to re-interest them in the club.
- Create a set of use cases for the above system.
- Draw a level 0 data flow diagram (DFD) for the health club system