Explain the importance of effective operation management in achieving organisational objectives

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Implement a strategic quality change in an organisation

 

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Task-1

Explain the importance of effective operations management in achieving organisational objectives(A.C 1-1)

Evaluate the success of existing operations management processes in meeting an organisation’s
overall strategic management objectives. (A.C 1-2)

 

Task-2 

Explain the importance of effective quality management in achieving organisational objectives.(A.C 2-1)

Evaluate the success of existing quality management processes in meeting an organisation’s overall
strategic management objectives . (A.C 2-2)

 

Task-3 Plan

Plan a strategic quality change to improve organisational performance. (A.C 3-1)

Define resources, tools and systems to support business processes in a strategic quality change. (A.C 3-2)

Evaluate the wider implications of planned strategic quality change in an organisation. (A.C 3-3)

Design systems to monitor the implementation of a strategic quality change in an organisation. (A.C 3-4)

 

Task – 4

Implement

Implement a strategic quality change in an organisation. (A.C 4 -1)

Embed a quality culture in an organisation to ensure continuous monitoring and development. (A.C 4-2)

Monitor the implementation of a strategic quality change in an organisation (A.C 4-3) ————————————————————————————————————————————

 

Task – 5

Evaluate

Evaluate the outcomes of a strategic quality change in an organization. (A.C 5 – 1)

Recommend areas for improvement to a strategic quality change that align with organisational objectives. (A.C 5-2) ————————————————————————————————————————————

 

Assessment:

Learners need to research information on quality management in an organisation and produce a report discussing their findings and making recommendations for strategic quality changes. For AC 1.1 and 1.2, learners need to explain the importance of effective operations management in achieving organisational objectives clearly, indicating how this takes effect in their own organisations or the organisation they have chosen to base their assessment evidence on. They then need to evaluate the success of operations management in meeting their chosen organisation’s strategic management objectives. For AC 2.1 and 2.2, learners need to explain the importance of effective quality management in achieving their chosen organisation’s objectives. Following this explanation, they need to evaluate the success of existing quality management processes in meeting their chosen organisation’s strategic management objectives. For AC 3.1 and 3.2, learners need to plan a strategic quality change that aims to improve organisational performance in their chosen organisation. The plan needs to be action orientated, detailed, and include SMART targets. It should clearly define the resources, tools and systems that will support the business processes involved in the quality change process. For AC3.3, learners need to evaluate the wider implications of their planned strategic quality change. They could assess how the organisation will be perceived from outside, as well as discussing the knock-on effects of the change to systems, people and functions, and their performance within the organisation. For AC3.4, learners need to design systems that will monitor the implementation of their planned strategic quality change. These could be associated with the layout and flow of processes, or other aspects of monitoring using IT systems. For AC 4.1 and 4.3, learners need to implement and monitor their planned strategic quality change.

For AC4.2, learners need to provide evidence to demonstrate how they embedded a quality culture into their chosen organisation. For example, they could describe the senior management commitment to the culture change and perhaps how self-managing teams have been introduced. For AC 5.1 and 5.2, learners need to evaluate the outcomes of the implementation of their strategic quality change and make recommendations on how further improvements can be made. The improvements recommended need to clearly align with organisational objectives.

 

 
 

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