A SWOT Analysis of a Current ICT Service in an Organization.


SKU: Repo789453 Category:
  • Strengths
  • Weakness
  • Opportunities


You are required in your new role as an Enterprise Architect (EA) to do a SWOT Analysis of a current ICT service in an organisation. You can substitute another known entity such as your current workplace. SWOT is an acronym for questioning the Strength, Weakness, Opportunity, Threat and helps with the analysis needed to identify the internal (S, W) and external (O, T) positives and negatives as indicated in Fig.1. Such a process can be informative and help the Enterprise Architect (you) to identify the issues and problems, set goals develop an action plan and help strategic IT Infrastructure planning and decision- making.




Description of current/new ICT service:

STRENGTHS                                                                           WEAKNESSES

OPPORTUNITIES                                                                  THREATS



Summary and Recommendations:

[Summarise your SWOT results to review goals and objectives]


Short Term (Now)

What action would you take now? [For example comparison with competitors;

alignment with the business model or strategic plan goals and objectives].


Mid-Term (next 12 months)

How can you take advantage of strengths and use them to develop new opportunities such as new service delivery relationships with ICT vendors and products?


Long Term (next 3 to 5 years)

How would you map out an action plan for the longer term?

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