You are shadowing a HR professional and, just finish a ‘Human Resources Development’ level 5 course. You are a member of a small UK HR consultancy firm call “People ‘R’ Us” offering advice on HR issues to small and medium sized enterprises (SME’s). “People ‘R’ Us” are bidding for a contract to be able to plan & design training & development plus evaluate any training event for Sun Count Residential Homes Limited. Sun Court (generalist provider) provide up-market care home set in acres of beautiful secluded gardens accommodation for Old Age. Admission age over 60+. 50 single rooms with ensuite WC Sun Court has never had a formal Human Resources Development function. The CEO believe that training staff is an unnecessary cost that need to be kept to a minimum. But two factors have cause the CEO to re-look at the issue of training all staff:
1. Due to central government’s course of cutting the deficit, local authority is reducing the amount they paid to Sun Court by 20% about 55% of the resident are funded by the local authority. Additional pressure on already tight margin is the Care Quality Commission (CQC) inspections are becoming more onerous, especially given significant bad press surrounding some care homes in recent years. The CQC are now reporting on the quality of training & development program for all staff.The CEO attended a conference by PwC called “Do change in healthcare delivery impact on future of care homes?” The conclusion of the conference was the care homes section was under extremely challenging environment due to increased competition & price pressures from
2.The CEO attended a conference by PwC called “Do change in healthcare delivery impact on future of care homes?” The conclusion of the conference was the care homes section was under extremely challenging environment due to increased competition & price pressures from government. The answer was generalist care home the risk of stay in the market is too high, & there should consider an exit options, but the care homes took on accommodation for old people with dementia & mental health, the government funding has been increase.
3.Therefore, Sun Court Ltd have decision to provided specialism service for dementia. The organisation will have re-train all of it workforce to change from a generalist to a specialism care home.
LO 1 & 4:
In the above scenario of People ‘R’ Us bidding for HRD work with Sun Court ltd, you are asked to write a report on: Understanding learning theories & learning styles & Understanding government –led skills development initiatives.
The report will cover the following questions exhibiting an understanding to the LO and AC as specified below:
LO 1Understand learning theories and learning styles
1.1 Compare different learning styles (AC 1.1)
1.2 Explain the role of the learning curve and the importance of transferring learning to the workplace (AC 1.2)
1.3 Assess the contribution of learning styles and theories when planning and designing a learning event (AC 1.3)
LO 4 Understand government-led skills development initiatives
4.1 Explain the role of government in training, development and lifelong learning (AC 4.1)
4.2 Explain how the development of competency movement has impacted on public & private section (AC 4.2)
4.3 Assess how contemporary training initiatives introduced by UK government contribute to human resources development for Sun Court Ltd (AC 4.3)
LO 2 & 3
In the above scenario People ‘R’ Us have been contracted by Sun Court ltd to plan & design training & development a range of ‘On-the-job & Off- the job training & development.
LO2 Be able to plan and design training and development
2.1 Compare the training needed for staff at different levels in Sun Court Ltd (AC2.1)
2.2 Assess the advantages and disadvantages of training methods used in at Sun Court Ltd (AC 2.2)
2.3 Use a systematic approach to plan training & development for training event. (AC 2.3)
LO 3 Be able to evaluate a training event
3.1 Prepare an evaluation of a training event. (AC 3.1)
3.2 Carry out an evaluation of a training event (AC3.2)
3.3 Review the success of the evaluation methods used (AC 3.3)