INTRODUCTION TO THE STUDY
Background of the company and the industry in which the company competes
In this section you provide a brief background of the company. Be sure to discuss the main products and/or services that the company sells. Describe the industry in which the company operates. You can mention something about the location and if the company operates locally or internationally. You can also briefly mention something about the competition and how you believe the company competes (relating this to their operations), as well as something about the company’s position in the market. For example, are they market leaders or not?
2. STRATEGY OF THE COMPANY
What is the “mission” of the company? If unknown, explain what you think the mission would be. Which strategy is the company following? Is it a low cost, differentiation or response strategy? Why do you say so?Justify your answer.
Does the company measure the productivity of their workers? How do they measure productivity? Is productivity difficult to measure in this industry or company? Why? If productivity is not measured, how would you recommend the productivity be measured?
Briefly explain the different forecasting approaches and which approaches the company is using. Provide examplesof the company’s forecasting techniques. Provide examples of the time horizons of the forecasts. If necessary, you can use subheadings to highlight this. If the information is too confidential (or there is not enough information available), I want you to be bold and explain to me which forecasting techniques they should be using and why you say so.
How is the company managing its capacity? Explain your answer. Do they have enough capacity or do they need more capacity? What do they do if they need more capacity? Is there excess capacity available?
5. Process Selection and Facility Layout
Give a chart depicting the process that happens in the organization. If you have a difficulty you may describe an initial process and further explain the other processes. Study the layout of the organization, what type of layout is it? Do you think the layout is good and helps in free flow of work? Explain with examples.
6. PRODUCT AND SERVICE DESIGN
Select a product and discuss its design. In your opinion, do you think their product design requires improvements (re-design)? and give suggestions for improvements. Explain briefly the various impact this product causes to the legal, sustainability and 3R (reduce, reuse and recycle) factors.
Where is the company located? Explain your answer. Which factors did (or would have) they consider (were present) when they made this decision? In your opinion, is this a good location? Why or why not?
8. QUALITY MANAGEMENT
Discuss the 4 determinants of quality for a selected product for your company. Do they make use of inspection?Give a specific example of how they can use flowchart or cause and effect diagram to improve their product or process quality. What can you recommend to improve quality of the products and/or services? If you would benchmark a company, who would that be and what would you benchmark.Explain your answer.
In this section, you have to make some conclusions and recommendations to the company for the way forward. Based on the findings in the project, where do they see themselves in the future? Is the company following their selected strategy? What can you suggest to them? What recommendations can you make to them?